Terms of Service

1. General Conditions

We reserve the right to refuse service to anyone at any time for any lawful reason.

You agree not to:

  • Use the website unlawfully
  • Violate any laws or regulations
  • Interfere with website security or operations
  • Attempt unauthorized access to systems or data
  • Use automated bots, scraping tools, or malicious software
  • Misuse promotions, discounts, or limited releases

Violation of these Terms may result in canceled orders, restricted access, legal action, or permanent bans from future purchases.

2. Products & Availability

All products, pricing, descriptions, release dates, inventory, and availability are subject to change without notice.

We reserve the right to:

  • Modify or discontinue products
  • Correct pricing or listing errors
  • Limit quantities sold
  • Refuse or cancel orders
  • Restrict purchases by individual, address, payment method, or region

Product colors and details may vary slightly due to screen settings, photography, lighting, or manufacturing differences.

Minor variations in stitching, dye patterns, sizing, printing, distressing, or fabric texture are not considered defects.

3. Orders & Payments

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Cancel or refuse orders
  • Request additional verification
  • Limit purchase quantities
  • Cancel suspicious or fraudulent transactions

Customers are responsible for ensuring billing and shipping information is accurate before placing an order.

All payments are processed securely through third-party providers. Break Normal is not responsible for payment processor outages, delays, security failures, or technical errors.

4. Pre-Orders & Limited Releases

Certain items may be sold as:

  • Pre-orders
  • Made-to-order items
  • Limited releases
  • Exclusive drops

By purchasing these items, you acknowledge and agree that:

  • Production and shipping timelines are estimates only
  • Delays may occur
  • Release schedules may change
  • Manufacturing, customs, shipping, or supply chain disruptions may impact delivery timing
  • Delays do not create liability for Break Normal

Orders containing pre-order items may ship only once all items are ready unless otherwise stated.

5. Shipping & Delivery

Shipping timelines are estimates and are not guaranteed.

Break Normal is not responsible for:

  • Carrier delays
  • Lost or stolen packages after carrier possession
  • Incorrect addresses entered by customers
  • Customs delays or import fees
  • Delivery interruptions outside our control

Risk of loss transfers to the customer once the package is transferred to the shipping carrier.

Customers are responsible for monitoring tracking updates and contacting shipping carriers regarding delivery issues.

6. Refunds, Returns & Exchanges

Unless otherwise stated, all sales are final.

We do not offer refunds, cancellations, or returns for:

  • Buyer’s remorse
  • Incorrect sizing selection
  • Change of mind
  • Delayed shipments outside our control
  • Pre-order wait times disclosed before purchase
  • Minor manufacturing variations

If an item arrives damaged or incorrect, customers must contact us within 7 days of delivery with supporting photos and order information.

If approved, we may offer:

  • Replacement products
  • Store credit
  • Another resolution at our discretion

We reserve the right to deny claims that appear fraudulent, abusive, or outside the reporting period.

7. SMS Marketing & Communications

By subscribing to Break Normal SMS updates, entering your phone number at checkout, signing up through forms, or otherwise opting into SMS communications, you expressly consent to receive recurring automated marketing and non-marketing text messages from Break Normal.

These messages may include:

  • Product releases
  • Drop reminders
  • Promotions
  • Cart reminders
  • Exclusive offers
  • Order updates
  • Brand announcements
  • Marketing campaigns
  • Customer service communications

Message frequency may vary.

Consent to receive SMS messages is not a condition of purchase.

Standard message and data rates may apply depending on your carrier and mobile plan.

You acknowledge and agree that:

  • Messages may be sent using automated technology or autodialing systems where permitted by law
  • Break Normal may contact you at the phone number provided until you opt out
  • Carriers are not liable for delayed or undelivered messages

To opt out, reply:
STOP

For help, reply:
HELP

We reserve the right to modify, suspend, or terminate SMS programs at any time without notice.

8. Email Marketing

By providing your email address, subscribing to newsletters, creating an account, or placing an order, you consent to receive marketing and transactional emails from Break Normal.

These may include:

  • Promotions
  • Product launches
  • Restock notices
  • Brand announcements
  • Abandoned cart reminders
  • Order confirmations
  • Shipping updates

You may unsubscribe at any time using the unsubscribe link included in emails.

9. Chargebacks & Fraud

Fraudulent chargebacks, false claims, or abuse of payment systems may result in:

  • Order cancellation
  • Permanent bans
  • Dispute evidence submission to payment providers
  • Collection efforts
  • Legal action where permitted by law

We reserve the right to dispute chargebacks using:

  • Shipment tracking
  • Delivery confirmation
  • Customer communications
  • IP logs
  • Fraud detection records
  • Order metadata

Customers are encouraged to contact us directly before filing disputes with financial institutions.

10. Intellectual Property

All website content and brand materials, including but not limited to:

  • Logos
  • Designs
  • Graphics
  • Artwork
  • Product designs
  • Photography
  • Videos
  • Text
  • Branding
  • Product names
  • Website layout

are owned by or licensed to Break Normal and protected by intellectual property laws.

No content may be copied, reproduced, modified, distributed, sold, or commercially used without prior written permission.

Unauthorized use may result in legal action.

11. User Content

By submitting, tagging, or sharing content featuring Break Normal products or branding, you grant Break Normal a worldwide, royalty-free, perpetual, transferable license to use, repost, reproduce, edit, distribute, display, and market such content.

You represent that:

  • You own or control the rights to the content
  • The content does not violate laws or third-party rights
  • The content is not defamatory, abusive, or unlawful

We reserve the right to remove content at our discretion.

12. Disclaimer of Warranties

THIS WEBSITE, PRODUCTS, SERVICES, SMS PROGRAMS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BREAK NORMAL DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • SECURITY
  • ACCURACY
  • RELIABILITY
  • AVAILABILITY

WE DO NOT GUARANTEE THAT:

  • THE WEBSITE WILL BE ERROR-FREE
  • SERVICES WILL ALWAYS BE AVAILABLE
  • PRODUCTS WILL MEET EVERY EXPECTATION
  • COMMUNICATIONS WILL ALWAYS BE DELIVERED
  • THE WEBSITE WILL BE FREE OF VIRUSES OR INTERRUPTIONS

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BREAK NORMAL SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES
  • INCIDENTAL DAMAGES
  • CONSEQUENTIAL DAMAGES
  • LOST PROFITS
  • LOST DATA
  • BUSINESS INTERRUPTION
  • DELIVERY DELAYS
  • SMS DELIVERY FAILURES
  • CARRIER ISSUES
  • PRODUCT MISUSE
  • PERSONAL INJURY
  • EMOTIONAL DISTRESS
  • THIRD-PARTY ACTIONS

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE APPLICABLE ORDER OR SERVICE.

14. Indemnification

You agree to defend, indemnify, and hold harmless Break Normal and its affiliates, owners, employees, contractors, and partners from claims, damages, liabilities, losses, costs, or legal expenses arising from:

  • Your use of the website or services
  • Violation of these Terms
  • Violation of laws or third-party rights
  • Misuse of products or services

15. Governing Law

These Terms shall be governed by the laws of the State of California without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the appropriate courts located in California.

16. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice.

Continued use of the website, purchases, or participation in SMS or email marketing after updates are posted constitutes acceptance of the revised Terms.

17. Contact Information

Break Normal
Email: breaknrml@gmail.com